filters
state:
Show
city:
Show
product:
Show
I hired Colonial for a long-distance move from Ohio to Northern California. I have never filed a complaint against a company, or even written a negative Yelp review, but my experience with Colonial has been absolutely unacceptable. I booked them several months in...
Read more
1.5
I didn't like
  • Extremely late delivery
  • Hidden fees
  • Late pick-up
#1111957
Reply to reviews
I would like to share my worst experience with the colonial van lines so that any one who would like to use their services think carefully. I have requested the quote for the long distance moving services for my household and car move from Jamaica, New York to Quincy,...
Read more
1.0
I didn't like
  • Poor communication
  • Unethical practices
#1098700
Reply to reviews

Resolved

Do not, under any circumstances, use this company to move your furniture. They estimated a low amount for the move and then stuck it to us after we signed up with them. They totally ripped us off by telling us a low cost for the weight they estimated. Remember, they...
Read more
3.1
#1093861
Reply to reviews

Short Review on November 28, 2016

Colonial Van Lines
#963127
Worse moving experience ever had ! Do not work with them
Comment
Show

Short Review on October 06, 2016

Colonial Van Lines
#932337
2.0
Details
The very worst experience ever I beg of you if you value your possessions time and money. Use a real moving company. Not this company. The worst on all points
Comment
Show
Value for money
They sub contracted the move out to a group of young men, who were liars, thieves, and incompetent to do their jobs. Over $4,000 worth of computer equipment was stolen. Personal beer was stolen and drank out of our refrigerator. We caught them smoking *** twice. A 2-3...
Read more
1.0
#1090464
Reply to reviews
If I could give this moving company negative stars I would! I don't even know where to begin, the estimator Lucy Torres was great when she was trying to sell me everything under the moon, from packing supplies to extra boxes to anything that make them an extra dollar....
Read more
1.0
I liked
  • I liked the sub sub contractors that delivered my furniture
  • That they started off being extremely helpful
#1090449
Reply to reviews
In my opinion regarding job # 55573878-CO, Colonial Van Lines transportation broker who hired ESP Motors as our carrier are the most disreputable moving firms anyone could ever hire STAY AWAY from them!!! I regret ever hiring them. They will give you a moving estimate...
Read more
1.1
I didn't like
  • Broke contracted deliver date
  • Broke contracted delivery date double charged
#1088896
Reply to reviews
Colonial Van Lines - Do yourself a favor and just rent a POD
The process started out fine. I worked with Andrew in the sales department and he assured me repeatedly that they always overestimate the weight of everything so that there are no "surprises". So imagine my *surprise* when the QA agent called to review everything with...
Read more
Anonymous
Anonymous

Terrible service. I'd never have guessed it was so difficult to locate a driver and a large truck.It is inexcusable to miss pickup date(s). And that sounds like an awfully hig...

1.0
#1077558
Reply to reviews
First let me say I take some fault in this situation I am about to describe. The reason I take some fault is I did not do my usual due diligence because if I did I would have not gone with Colonial Van Lines/Allstate/ Colonial Van Lines Relocation. My situation...
Read more
1.0
#1075979
Reply to reviews
Worst move ever. I've moved with professional movers several times. Colonial is"The Worst"...truck, too small arrived finally at 5pm and then they started telling me all of the "extra charges' for using their shrink wrap...seriously! Then about 8pm they said they...
Read more
1.0
#1051924
Reply to reviews
My wife and I have multiple complaints to be addressed. Let me be very clear to begin with, however, that we did not cancel with Colonial Van Lines; Colonial canceled with us. My account was canceled against my consent as a customer who had signed a binding contract....
Read more
1.3
#1047089
Reply to reviews